We collect various types of information to enhance your survey experience and ensure accuracy in our research. The data we gather includes:
Personal Information: This comprises your name, email, phone number, address, gender, date of birth, and other demographic details, which we need to find you suitable surveys to be matched with. This is collected from you during registration or when updating your profile.
Survey Responses: We capture your answers to surveys, which may involve feedback on products, services, and various topics. These responses are crucial for generating valuable insights for our clients.
Technical Data: We collect technical information regarding the device you use to access the platform, such as IP address, type of browser, operating system, identifiers of the device, and browsing patterns. This helps us improve the platform and fine-tune your user experience.
Payment Information: We may require you to provide us with information regarding your banking details or digital wallet IDs to redeem rewards. This information is used solely for recompense and is securely stored.
Location Data: In some cases, location data may be collected to ensure region-specific surveys relevant to you.
We process your data for various legitimate interests, including but not limited to:
Survey Matching: Your profile data is used to match you to suitable surveys based on your interests, preferences, and demographics.
Survey Participation: We collect and analyze your answers for our clients, who rely on the research's dependability and accuracy.
Reward Distribution: Your payment information is used to process rewards for participation. We also analyze technical data to optimize platform performance and enhance the user experience.
Legal Compliance: We process your data to comply with applicable laws, including fulfilling legal obligations, responding to legal requests, or meeting regulatory requirements.
We respect your privacy and will only share your data under the following conditions:
Third-Party Service Providers: We may share your data with trusted third-party providers who help us operate our business, such as payment processors, survey hosting services, and data analytics firms. These partners are contractually obligated to protect your data and use it only for specified purposes.
Legal Obligations: We may share your data to fulfill legal processes such as subpoenas or other lawful requests made by law enforcement.
Business Transactions: If InsightsReward merges with, acquires, or sells its assets to another business, your personal data will be transferred as part of that transaction. We will notify you before such a transfer.
Research Partners: We may share de-identified or aggregated data with research partners for industry studies, ensuring no personally identifiable information is included.
We employ robust security measures to protect your data from unauthorized access, loss, or misuse:
Data Encryption: Sensitive data, such as financial information, is encrypted using industry-standard protocols like SSL/TLS for safe transmission and storage.
Access Controls: Access to personal data is restricted to authorized staff with role-based access controls.
Firewalls and Anti-Malware: We use firewalls, antivirus, and anti-malware software to secure our servers.
Regular Security Audits: We conduct internal and external audits to detect vulnerabilities and address them promptly.
Data Breach Plan: In case of a breach, we have a response plan to alert affected individuals and take corrective actions.
We retain your data only as long as necessary to fulfill the stated purposes:
Active Accounts: Data is retained as long as the account is active. You can deactivate or delete your account at any time, and we will remove or anonymize the data per your request.
Dormant Accounts: Dormant accounts are archived after two years and deleted after an additional year, in accordance with applicable laws.
Compliance with Laws: In some cases, data may be retained longer due to legal or regulatory requirements.
You have the following rights regarding your data:
Right to Access: Request a copy of your data and details on processing activities.
Right to Rectification: Correct inaccuracies or incomplete information in your data.
Right to Erasure: Request data deletion if certain conditions are met.
Right to Restrict Processing: Limit data processing in specific situations.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Data Portability: Receive your data in a structured format and transfer it to another organization.
We adhere to the highest data protection standards, including:
GDPR: Compliance with GDPR provides greater control over personal data for EU residents.
CCPA: Additional rights for California residents under CCPA, including access to and deletion of personal data.
ISO 27001 Certification: Certification for information security management.
Data Processing Agreements: Formal agreements with third-party vendors to ensure compliance with data protection laws.
We do not knowingly collect data from individuals under 16 years old. If such data is identified, it will be deleted promptly.
We may modify this policy periodically. Significant changes will be notified via email or platform notifications. We encourage regular review of this policy.
If you have questions or concerns, contact us at:
At InsightsReward, we are dedicated to protecting your personal information and maintaining the highest standards of privacy and security. Thank you for trusting us.